Preamble
This privacy policy applies to all sales concluded on the website https://blanqofficial.com/.
The protection of your personal data is at the heart of our concerns. The company details are as follows:
- Website: https://blanqofficial.com/
- Company Name: BLANQ RETAIL LTD
- Postal Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
- Email Address: contact@blanqofficial.com
- Registration Number: 16465382
Article 1 - Use of Data
The personal data collected from users allows for the provision of website services, their improvement, and the maintenance of a secure environment. The legal basis for processing is the performance of the contract between the user and the website.
Specifically, uses include the following:
- Access and use of the website by the user;
- Management of the operation and optimization of the website;
- Organization of the conditions for using payment services;
- Verification, identification, and authentication of data transmitted by the user;
- Implementation of user assistance (Premium Customer Service);
- Personalization of services by displaying advertisements based on the user's browsing history, according to their preferences;
- Prevention and detection of fraud, management of security incidents and malware;
- Management of any disputes with users;
- Sending commercial and advertising information, according to user preferences.
Article 2 - Data Retention Policy
The website retains your data for the duration necessary to provide its services and assistance. The objective is to fulfill regulatory and legal obligations, prevent fraud, and settle disputes. We may also retain some of your information if necessary, even after you have closed your account or we no longer need to provide services to you, to ensure compliance with our legal commitments.
Article 3 - Sharing Personal Data with Third Parties
Personal data may be shared with other companies in the European Union and internationally, in the following cases:
- When the user publishes publicly accessible information in the free comment sections of the website;
- When the user uses payment services, for the implementation of these services, the website is in contact with financial and banking companies with which it has contracts;
- When the user authorizes a third-party website to access their data;
- If required by law, the website may transmit data to respond to claims against the website and comply with administrative and judicial procedures.
Article 4 - Exercising Your Rights
For any request to exercise the aforementioned rights or for more information, you can contact the company at the email address: contact@blanqofficial.com or by postal mail to the registered office.
You have the following rights over your data according to the regulations:
- Right to withdraw your consent at any time (Art. 13-2c GDPR) for all data processing based on the legal basis of your consent.
- Right of access to your Data, including the right to request a copy (Art. 15 GDPR).
- Right to rectification (Art. 16 GDPR) and update of your data in our possession.
- Right to erasure of your Data (Art. 17 GDPR) when the data is no longer necessary for us.
- Right to restriction of Processing (Art. 18 GDPR).
- Right to data portability of Data directly provided by the data subject (Art. 20 GDPR).
- Right to object (Art. 21 GDPR) to the processing of your data.
- Right to define the fate of your Data after your death.
Article 5 - Recipients
We commit that any data recipient provides sufficient and appropriate contractual guarantees to respect your rights, so that processing meets the requirements of the GDPR. Our external service providers (suppliers, logistics carriers for your sneakers) may be recipients of personal data when necessary for the performance of their mission. We strictly regulate the transfer of data outside the European Union.
Article 6 - Commercial Offers
Your data may be used by the publisher's partners for commercial prospecting purposes, unless you object. If, while browsing the site, you access personal data, you must refrain from any unauthorized collection and use.
Article 7 - Cookies
A "Cookie" is an electronic file deposited on a terminal (computer, tablet, smartphone) and read when viewing a website. During the first navigation on this site, an explanatory banner on the use of "cookies" will appear. The given consent will be valid for a period of thirteen (13) months.
The following cookies may be present on this site:
- Shopify Cookies: Session cookies for shop operation.
- Google Cookies: Google Analytics, Google Tag Manager, Google Adsense, Google Dynamic Remarketing, Google Adwords Conversion, DoubleClick.
- Meta (Facebook) Cookies: Facebook Connect, Facebook Social Plugins, Facebook Custom Audience.
- Other Cookies: Twitter / LinkedIn / TikTok / Pinterest (Used for advertising targeting and audience analysis).
The lifespan of these cookies is thirteen months.
Article 8 - Photographs and Product Representation
Product photographs, accompanying their description, are non-contractual and do not engage the publisher, although we strive for a faithful representation of our Premium models.
Article 9 - Applicable Law
These terms of use of the site are governed by the law in force in the UNITED KINGDOM and are subject to the jurisdiction of the competent courts.
Article 10 - Text Message Marketing and Notifications
We attach great importance to your privacy. By subscribing to our SMS notifications, you agree to receive automated marketing text messages (cart reminders, exclusive offers). You can reply STOP to unsubscribe at any time. Message and data rates may apply.
Article 11 - Contact Us
For any question, information about the products presented on the site, or concerning the site itself, you can leave a message at the following email address: contact@blanqofficial.com.